Refund & Warranty Policy
At Foger Vape, we are deeply committed to delivering an outstanding vaping experience, and your satisfaction remains our highest priority. We proudly stand behind the quality and performance of our products, aiming to provide you with complete peace of mind with every purchase.
Our Commitment to Your Satisfaction
We firmly believe in the excellence of Foger products. To uphold your trust and ensure a seamless experience, we’ve established clear and robust buyer protection policies designed to effectively address your needs.
7-Day Satisfaction Guarantee
Your confidence in Foger products is paramount to us. We offer a 7-day satisfaction guarantee, allowing you to feel secure in your purchase. If, for any reason, you are not entirely satisfied with your order, please reach out to us within seven days of receiving it.
Full Refund for Missing Deliveries
In the rare instance that your order goes missing during delivery, we guarantee a full refund. We meticulously track every package and aim for prompt, secure delivery across the US. If a delivery is confirmed as missing, we will ensure you receive a complete refund.
1-Year Warranty on Manufacturing Defects
Foger products are crafted with rigorous attention to detail and quality. For your added assurance, we provide a 1-year warranty that specifically covers manufacturing defects. This warranty underscores our dedication to producing durable and reliable products. Should you encounter a manufacturing defect within one year of your purchase, please do not hesitate to contact our support team for assistance.
How to Initiate a Return or Seek Support
We strive to make our support process as straightforward and accessible as possible. If you have any product concerns, questions about returns, or require assistance with replacements, our dedicated customer support team is ready and eager to help.
Please feel free to reach out to us via:
Email: sales@foger-vapes.org
Our official website’s contact page
Whatsapp
Telegram
Our team is committed to providing prompt, professional, and helpful assistance, ensuring your Foger vaping experience remains exceptional.